{"id":102331,"date":"2025-03-03T15:07:04","date_gmt":"2025-03-03T20:07:04","guid":{"rendered":"https:\/\/quebecantilles.ca\/?page_id=102331"},"modified":"2025-03-03T15:36:22","modified_gmt":"2025-03-03T20:36:22","slug":"politique-annulation","status":"publish","type":"page","link":"https:\/\/quebecantilles.ca\/qc\/cancellation-policy\/","title":{"rendered":"Politique d'annulation"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;27px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Cancellation policy<\/strong><\/h3>\n<p data-start=\"961\" data-end=\"1046\">Regarding the cancellation policy, once the stay is confirmed or the deposit is paid:<\/p>\n<ul data-start=\"1048\" data-end=\"1836\" data-is-only-node=\"\" data-is-last-node=\"\">\n<li data-start=\"1048\" data-end=\"1174\"><strong data-start=\"1050\" data-end=\"1093\">61 to 180 days or more before departure<\/strong>: 5% of the total reservation amount (excluding cleaning fees and tourist taxes).<\/li>\n<li data-start=\"1175\" data-end=\"1306\"><strong data-start=\"1177\" data-end=\"1224\">More than 61 days before the departure date<\/strong>: 30% of the total reservation amount (excluding cleaning fees and tourist taxes).<\/li>\n<li data-start=\"1307\" data-end=\"1439\"><strong data-start=\"1309\" data-end=\"1357\">From 60 to 31 days before the departure date<\/strong>: 50% of the total reservation amount (excluding cleaning fees and tourist taxes).<\/li>\n<li data-start=\"1440\" data-end=\"1572\"><strong data-start=\"1442\" data-end=\"1490\">From 21 to 30 days before the departure date<\/strong>: 70% of the total reservation amount (excluding cleaning fees and tourist taxes).<\/li>\n<li data-start=\"1573\" data-end=\"1704\"><strong data-start=\"1575\" data-end=\"1622\">From 20 to 7 days before the departure date<\/strong>: 80% of the total reservation amount (excluding cleaning fees and tourist taxes).<\/li>\n<li data-start=\"1705\" data-end=\"1836\" data-is-last-node=\"\"><strong data-start=\"1707\" data-end=\"1753\">Less than 7 days before the departure date<\/strong>: 100% of the total reservation amount (excluding cleaning fees and tourist taxes).<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;17px&#8221; text_line_height=&#8221;2em&#8221; header_3_font=&#8221;||||||||&#8221; header_3_font_size=&#8221;27px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 data-start=\"1456\" data-end=\"1481\"><strong>General Conditions:<\/strong><\/h3>\n<ul data-start=\"1482\" data-end=\"2602\" data-is-only-node=\"\" data-is-last-node=\"\">\n<li data-start=\"1482\" data-end=\"1659\">\n<p data-start=\"1484\" data-end=\"1659\"><strong data-start=\"1484\" data-end=\"1513\">Reservation Modification:<\/strong> Any changes to the reservation (dates, number of guests, type of accommodation) may incur additional fees or an adjustment to the initial rate.<\/p>\n<\/li>\n<li data-start=\"1661\" data-end=\"1873\">\n<p data-start=\"1663\" data-end=\"1873\"><strong data-start=\"1663\" data-end=\"1705\">Cancellation in Case of Force Majeure:<\/strong> In the event of force majeure (natural disasters, pandemics, emergencies), specific cancellation conditions may apply. Please contact us to assess available options.<\/p>\n<\/li>\n<li data-start=\"1875\" data-end=\"2009\">\n<p data-start=\"1877\" data-end=\"2009\"><strong data-start=\"1877\" data-end=\"1895\">Refund Policy:<\/strong> Refunds will be processed using the original payment method within 14 business days following the cancellation.<\/p>\n<\/li>\n<li data-start=\"2011\" data-end=\"2196\">\n<p data-start=\"2013\" data-end=\"2196\"><strong data-start=\"2013\" data-end=\"2034\">Security Deposit:<\/strong> In case of cancellation, the security deposit for potential damages remains fully refundable, unless damage has already been noted or costs have been incurred.<\/p>\n<\/li>\n<li data-start=\"2198\" data-end=\"2341\">\n<p data-start=\"2200\" data-end=\"2341\"><strong data-start=\"2200\" data-end=\"2219\">No-Show Policy:<\/strong> If guests do not show up on the arrival day without prior notice, 100% of the total reservation amount will be charged.<\/p>\n<\/li>\n<li data-start=\"2343\" data-end=\"2478\">\n<p data-start=\"2345\" data-end=\"2478\"><strong data-start=\"2345\" data-end=\"2365\">Early Departure:<\/strong> No refund will be granted for early departures, except under exceptional circumstances approved by management.<\/p>\n<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique d'annulation En ce qui concerne la politique d'annulation, une fois que le s\u00e9jour est confirm\u00e9 ou que l'acompte est vers\u00e9 : 61 \u00e0 180 jours ou plus avant le d\u00e9part : 5% du montant total de la r\u00e9servation (hors frais de nettoyage et taxes de s\u00e9jour). Plus de 61 jours avant la date de d\u00e9part : 30% du montant total de la r\u00e9servation (hors frais de nettoyage et...<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-102331","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/pages\/102331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/comments?post=102331"}],"version-history":[{"count":5,"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/pages\/102331\/revisions"}],"predecessor-version":[{"id":102340,"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/pages\/102331\/revisions\/102340"}],"wp:attachment":[{"href":"https:\/\/quebecantilles.ca\/qc\/wp-json\/wp\/v2\/media?parent=102331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}